Holiday Inn Express Williamsburg, an IHG Hotel

Hot breakfast was good. Sometimes I encounter only cold breakfast and I would be disappointed. The breakfast area was clean and neat, the breakfast attendant was constantly cleaning up on the counters and the mess where customers made. Tea/coffee self service in the room was nice because I like to drink hot drinks day and night. Green Mountain coffee pods were good choice and Bigelow’s tea bags were also nice choice because they are tasty. I would get disappointed when I encounter cheap/untasty versions in other hotels.

Location was convenient to I-75. Staff was extremely friendly and helpful. The facility was really clean. The first room we were assigned to was very nice, until we used the toilet...it didn't flush properly. It was not necessarily backed up, but simply didn't totally flush. We reported and were promptly assigned to another very nice room. So, the bottom line is that the staff aims to please the guests. Jacob made a great dinner suggestion, which proved to be as good as he made it sound.

Easy off & on to freeway.... Rooms updated very nice... Handicap bathroom very nice... Always have a good stay at Holiday Innn Expresses....

The staff was amazing, so welcoming, kind and courteous. Breakfast was AMAZING, so clean and the sweet lady taking care of it was so great, friendly, and accommodating. The grounds, hotel, and room were so clean. Enjoyed our visit immensely, we will definitely be back!

Great Beds, Friendly staff, Exceptional Breakfast! Ruth did an amazing job keeping the food stocked! (Very busy). She was very friendly and helpful with all the kids!